Refund Policy

Refund Policy

 

Returns

The services we offer are “Online Services” which include:

Search Engine Optimization

WordPress and Ecommerce Website Maintainence

Social Media & Digital Marketing

Refunds (if applicable)

We do not offer any kinds of refund however in certain cases if the deliverables we have promised are not delivered in stipulated time frame then in that case a partial refund may be considered upto a maximum of 50% of the project price.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2 – 12 business days.

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support(at) thesitecook.com

 

Sale/Deal items (if applicable)

Only regular priced items may be refunded, unfortunately sale (deal) based items cannot be refunded.

 

 

Shipping

 

We provide online services only. No Physical Shipping is Provided.